On the state of software for small businesses
Small and midsize firms have been sold a lie for thirty years: that enterprise software, scaled down and repriced, is what they need. Enterprise software was built for IT departments, change-management budgets, and six-month implementations. You don't have those — you have a specific bottleneck, a team that knows exactly how your firm works, and a need for software that fits around your reality, not the other way around.